Overcome Barriers. Change the Narrative.
Humanize Human Services.
Humanizing human services begins with our service delivery and The People Institute is doing all that we can to change the narrative for workforce development. We believe that program participants are not 'clients' or 'customers,' but rather job seeking candidates who need our assistance with gaining employment. In 1999, The People Institute developed the Building a Successful Image for Change or BASIC program, an 8-week career readiness course designed to assist low-income candidates develop the tools needed to seek, gain, and maintain stable employment. Now, 20 years later, we have elevated our mission by also becoming the trainer’s trainer, helping to humanize service delivery through the BASIC program curriculum.
humanizing human services through two core components.
The Trainer and the Seeker.
It is important to focus not only on the seeker, but also the trainer when it comes to delivering professional development services with a high-yield of success. Our strategy for success has evolved into two separate learning programs, both of equal importance yet serving a unique purpose.
shifting the paradigm 1.0 -- Training the Trainer
Professional training program for workforce development professionals
It's time to change the narrative in workforce development by equipping service workers with the tools needed to communicate effectively and ensure the success of the Candidates they serve. We must begin to change our language when interacting with Candidates, and thus change our mindset and the energy put forth toward steering Candidates toward sustainable employment opportunities. In Shifting the Paradigm 1.0, participants will focus on two key frameworks:
*Going from workforce development to Professional Development
*Go from clients/customers to Candidates
Shifting the Paradigm is our Train-the Trainer program for workforce professionals. Humanizing service delivery is paramount to meeting performance measures, truly connecting with Candidates and developing strong employer relations.
The program connects with social service employees and teaches them how to increase engagement with participants receiving social service benefits such as TANF and SNAP. We provide a comprehensive approach to working with low-income and low-skilled job seekers by using a transformational approach of moving beyond the data and into an environment that focuses on developing people. Hiring from the Sidelines is a two-day course.
Training Objectives:
Train the workforce professional how to work with job seeking candidates using a holistic approach
Change the image of workforce development to lessen the focus on numbers and increase the focus on people
Use screening techniques that identify if candidates are actually ready to work.
Develop and use “employer” jargon and expectations as a part of job readiness.
Redefine the terminology used when talking about the job seeker.
Target Audience:
This course is designed for anyone who is providing direct services to participants from social service agencies, including, but not limited to:
Case Managers/Social Workers
Program Managers and Facilitators/Trainers
Job Coaches/Job Developers
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It's our J-O-B to help folks find work that can help them live their lives with dignity.
/ carla harris, Faithworks /
building for change -- professional development for job seekers
The Building a Successful Image for Change or "BASIC" program is a signature career readiness program developed with both the employer and the Candidate in mind. Its focus is on the education of the Candidate about the needs of the employer, how to meet them, and become the best asset they can be for the company thus increasing success rates. Our BASIC program is successfully working with low income and low skilled Candidates in their search for employment and self-sufficiency. Our BASIC program curriculum framework is custom tailored to the benchmark requirements of the program.
For more information about our BASIC program, please contact us or complete the form by clicking the button below.
Empowering communities, changing lives.
Since 2000, we have worked with over 5,000 candidates seeking to improve their professional image in order to secure employment. See videos below with highlights from our Workforce Development Programs.
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Workforce Development is about understanding a true core of a person and helping them make a career. Workforce development is personal.
/ carla harris, Faithworks /
We are more than happy to walk you through our plans for empowering the community through the humanization of human services. proceed to our contact page by clicking the button below and we’ll get back to you with 48-hours.
Also available at The People Institute: